Contact & Policies

Misty Rae McNelley, LMT

Make sure you ask about our in house specials before you make any purchase. 

Appointment booking
Please call us  at (256) 461-1294 or text (256) 945-4099 to schedule an appointment..
 
Booking Time
All sessions, treatments or service times include consultation and/or assessment procedures.  All indicated times are booking times, not specific treatment time.
 
Arrival Time
To make the most of your therapy, please arrive 15 minutes prior to your scheduled appointment.
 
Late Arrivals
In the event that you are running late, we will endeavor to conduct your full treatment, however, please note that the treatment may need to be shortened if the therapist  has another booking immediately afterwards. A Touch of Tranquility Massage and Bodyworks reserves the right to charge 100% of the service price when accommodating late clients. The reservation of an appointment indicates that A Touch of Tranquility Massage and Bodyworkshas reserved the service time for you and therefore has had to decline other customer business for that particular service time at the spa.
 
Cancellation Policy
Please inform us as soon as possible if you need to make a change to your appointment. We have reserved this time exclusively for your treatment, and need time to fill your spot with another appointment. We require a minimum of 24 hours cancellation notice prior to your visit to avoid a 50% cancellation fee. No-show appointments will be charged 100% of the cost of services booked.
 
Mobile Phone
To preserve the harmony within the spa, kindly turn off your mobile phone upon arrival.
 
Gratuity
It is customary, and the usual amount is 15 to 20 percent of the cost of the service. Gratuities are welcome not just for the obvious reason but also because they are seen as a sign of gratitude for the therapist's hard work.
 
Payment
We gladly accept Cash, Debit Card (Interac), Visa, and Master Card. Prices do not include applicable taxes or gratuities. Prices are subject to change without notice.
 
Feedback
Although we do our best to anticipate your needs, we appreciate that a spa is a very individual experience.  Please let your therapist know if there is any way to improve your treatment or comfort. For example: heavier or lighter massage pressure, an extra towel, sound or lighting levels, etc.  We truly appreciate your feedback.
 
ALL SALES ARE FINAL. We cannot issue refunds or make exchanges to any of our pre paid packages, specials or services completed. We do, however, allow transfer of packages and can offer replacements by gift certificates at the mangers discretion.

Namaste Therapeutic Massage

(256) 461-1294 office

(256) 945-4099 cell

9658 Madison Blvd
Madison, AL 35758

Your Contact Information